Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and HD Online Advertising ("Company," "we," "us," or "our"), governing your access to and use of our website at hdonlineadvertising.com and the digital advertising services we provide.

By visiting our website, submitting an inquiry, entering into a service agreement, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must immediately cease use of our website and services.

These Terms apply to all visitors, prospective clients, and current clients of HD Online Advertising.

2. Services Provided

HD Online Advertising offers a range of digital advertising and marketing services, which may include but are not limited to:

• Digital advertising strategy development and consulting
• Search engine marketing (SEM) and pay-per-click (PPC) campaign management
• Social media advertising across platforms including Meta, Instagram, LinkedIn, TikTok, and others
• Display and programmatic advertising campaign management
• Remarketing and retargeting campaign setup and optimization
• Conversion rate optimization (CRO) for landing pages and ad funnels
• Campaign performance reporting and analytics

The specific services, deliverables, timelines, and fees applicable to your engagement will be outlined in a separate service agreement, proposal, or statement of work ("SOW") provided by HD Online Advertising. These Terms govern all such agreements unless expressly superseded in writing.

Service Modifications

We reserve the right to modify, expand, or discontinue any service offering at any time. Where such changes materially affect an active engagement, we will provide reasonable notice to affected clients via email.

3. Client Engagement & Responsibilities

To enable HD Online Advertising to perform services effectively, you agree to:

• Provide accurate, complete, and timely information necessary for campaign planning and execution
• Grant necessary access to advertising accounts, analytics platforms, and relevant digital assets
• Designate a primary point of contact who is authorized to make decisions on your behalf
• Review and approve campaign materials, creative assets, and strategies within agreed timelines
• Ensure all content, trademarks, and materials you supply are lawfully owned or licensed and do not infringe on third-party rights
• Comply with all applicable advertising policies of the platforms on which your campaigns run

Delays caused by a client's failure to provide timely approvals, materials, or information may affect delivery timelines. HD Online Advertising shall not be held liable for delays attributable to client-side dependencies.

4. Fees, Payments & Billing

Service Fees

Fees for services are outlined in the applicable proposal or service agreement. All fees are quoted in United States Dollars (USD) unless otherwise specified. Fees are subject to change with reasonable written notice for any renewal period.

Ad Spend

Media spend (the budget allocated directly to advertising platforms such as Google, Meta, or others) is separate from and in addition to HD Online Advertising's management fees. Clients are solely responsible for funding their advertising accounts on third-party platforms unless otherwise explicitly agreed upon in writing.

Invoicing & Payment Terms

Invoices are issued in accordance with the billing schedule established in your service agreement. Payment is due within the period stated on the invoice. Late payments may be subject to a late fee of up to 1.5% per month on the outstanding balance, or the maximum amount permitted by applicable law.

Refunds

Due to the nature of digital advertising services, fees paid for work completed, campaigns launched, or consulting services rendered are generally non-refundable. Any exceptions to this policy will be addressed on a case-by-case basis at our sole discretion and communicated via email.

Taxes

You are responsible for all applicable taxes, duties, and government levies related to the services received, unless HD Online Advertising is legally required to collect and remit them on your behalf.

5. Intellectual Property

Client-Owned Assets

You retain full ownership of all materials, trademarks, logos, creative content, and data that you provide to HD Online Advertising. You grant us a limited, non-exclusive license to use such materials solely to perform the agreed-upon services.

Work Product

Upon receipt of full payment for services, HD Online Advertising assigns to you ownership of custom creative assets, ad copy, and campaign materials specifically developed for your engagement under a paid project, unless otherwise stated in the relevant agreement.

Company IP

All proprietary methodologies, processes, frameworks, templates, software tools, and general knowledge developed or used by HD Online Advertising in the delivery of services remain the exclusive intellectual property of HD Online Advertising. Nothing in these Terms grants you any rights to our proprietary systems or processes.

Website Content

All content on hdonlineadvertising.com, including text, graphics, logos, and design elements, is the property of HD Online Advertising and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without prior written consent.

6. Confidentiality

Both parties may have access to confidential information in the course of the engagement. Each party agrees to:

• Hold confidential information in strict confidence
• Not disclose such information to third parties without prior written consent
• Use confidential information solely for the purposes of the engagement
• Protect confidential information with reasonable security measures

This obligation does not apply to information that is publicly known, independently developed, or required to be disclosed by law or court order, provided the disclosing party gives reasonable prior notice.

7. Warranties & Disclaimers

HD Online Advertising warrants that it will perform services in a professional, competent manner consistent with industry standards. However, we make no guarantees regarding specific advertising results, including but not limited to rankings, traffic, leads, sales, or return on ad spend (ROAS), as these are influenced by factors outside our direct control including platform algorithms, market conditions, and client-provided assets.

Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our website will be uninterrupted, error-free, or free from viruses or other harmful components.

8. Limitation of Liability

To the maximum extent permitted by applicable law, HD Online Advertising shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of profits, loss of data, or loss of business opportunities, arising out of or related to your use of our services or website, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any claim arising out of or relating to these Terms or the services provided shall not exceed the total fees paid by you to HD Online Advertising in the three (3) months immediately preceding the event giving rise to the claim.

Some jurisdictions do not allow certain limitations on liability, so the above limitations may not apply to you in full.

9. Indemnification

You agree to defend, indemnify, and hold harmless HD Online Advertising and its officers, directors, employees, agents, and contractors from and against any claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use of our website or services
• Your breach of any provision of these Terms
• Any content, materials, or data you supply to HD Online Advertising
• Your violation of any third-party rights, including intellectual property rights
• Any violation of applicable laws or advertising platform policies by you

10. Termination

Termination by Client

You may terminate a service engagement by providing written notice to [email protected] in accordance with the notice period specified in your service agreement. Fees for work completed prior to the effective termination date are non-refundable.

Termination by HD Online Advertising

We reserve the right to suspend or terminate services at any time if you:

• Fail to make timely payment
• Breach any material provision of these Terms
• Request or direct us to engage in activities that violate applicable laws or platform policies
• Engage in conduct that is harmful, abusive, or otherwise inappropriate

Effect of Termination

Upon termination, all active campaigns managed by HD Online Advertising will be paused or ceased. You remain responsible for all fees accrued up to the effective date of termination. Provisions that by their nature should survive termination shall continue to apply.

11. Third-Party Platforms & Tools

Our services involve management of campaigns on third-party advertising platforms, including Google, Meta, LinkedIn, TikTok, and others. HD Online Advertising is not affiliated with or endorsed by these platforms. Each platform has its own terms, advertising policies, and privacy practices, which are subject to change.

We are not responsible for downtime, policy changes, account suspensions, or any other actions taken by third-party platforms that may affect your campaigns. In the event of a platform-initiated suspension or restriction, we will work with you in good faith to address and resolve the situation.

Our website may contain links to third-party websites. These links are provided for informational purposes only. We do not endorse and are not responsible for the content, practices, or privacy policies of any third-party site.

12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable commercial law, without regard to conflict of law principles. Any disputes arising under these Terms shall first be attempted to be resolved through good-faith negotiation between the parties.

If direct negotiation fails to resolve a dispute within thirty (30) days, either party may pursue resolution through binding arbitration or other legally available dispute resolution mechanisms. Nothing herein prevents either party from seeking emergency injunctive relief from a court of competent jurisdiction.

13. Changes to These Terms

HD Online Advertising reserves the right to update or modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review these Terms periodically.

Your continued use of our website or services following the posting of changes constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you should discontinue use of our services and notify us via email.

14. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us via email. We aim to respond to all inquiries within two (2) business days.